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 30 Day Money Back Guarantee

Issue I am not satisfied with your shared web hosting (10for10 or HostASite.com) service. How...

 Can I Receive A Printable Invoice For My Payments?

Issue Can I receive a printable invoice for my payments? Solution For shared hosting...

 Can I Upgrade/Downgrade My 10for10/HostASite.com Account

Issue Can I upgrade/downgrade my 10for10/HostASite.com account? Solution Please create a new...

 How Am I Charged For Disk Space And Bandwidth Overages?

Issue How am I charged for disk space and bandwidth overages? Solution The disk space on all...

 How Can I Update My Billing Information?

Issue How can I update my billing information (credit card, billing address, Email address)?...

 How Will I Be Billed For My HostCube or HostASite.com Account?

Issue How Will I Be Billed For My HostCube or HostASite.com Account? Solution The billing...

 I Don't Want To Give My Credit Card Information Over The Internet

Issue I'm not comfortable giving my credit card information over the internet. Solution We...

 I Pay By Check, Where Do I Mail Payment?

Issue I pay by check, where do I mail payment? Solution Our address is: Empowering Media,...

 I Pay By Credit Card, How Will It Show Up On My Statement?

Issue I pay by credit card, how will it show up on my statement? Solution You will see...

 Late Fees For Shared Hosting Customers

Issue Late fees for shared hosting customers Solution If the invoice is 20 days past the due...

 Suspension Due to Disk Space Overages

Issue I am close to exceeding my disk space allocation and my website is suspended. Solution...

 What Happens If I Am Unable To Pay My Bill By The Due Date?

Issue I am close to exceeding my disk space allocation and my website is suspended. Solution...

 What Is Your Cancellation Policy?

Issue I wish to cancel my account with Empowering Media, how do I go about doing this? Solution...

 What Methods Of Payment Do You Accept?

Issue What methods of payment do you accept? Solution For virtual hosting (hostasite.com)...

 When Does The Bill Show Up On My Credit Card?

Issue When does the bill show up on my credit card? Solution We process recurring...

 Which Credit Cards Does Empowering Media Accept?

Issue I want to know which credit cards Empowering Media accepts. Solution Empowering Media...

 Why Don't You Send Paper Invoices To Customers?

Issue Why don't you send paper invoices to customers? Solution We do not print and send out...