Email via script change for all shared hosting customers
Monday, October 12th, 2009 7:22PM EDT
Effective immediately all shared hosting customers must use our local SMTP mail service (Exim) and cannot send E-mail directly to remote SMTP servers. You must send E-mail to either the ‘localhost’ SMTP port, or via sendmail command line. If you cannot make a change to your code, please contact support and request the IP address you are sending E-mail. Limit one per customer.
The reason for this change is we’ve had too many insecure customer scripts being used to send spam, which then causes the server’s IP getting blacklisted via a RBL. Forcing all Email to go through our SMTP service allows for better monitoring and thus preventing a shared server from getting blacklisted. This change does not affect any dedicated customer. We apologize for the inconvenience.
